Privacy Policy

We respect your privacy. This policy explains what we collect, how we use it, and your choices.

1) What we collect

• Contact form details: your name, email, messages, and attachments you choose to send

• Newsletter sign-ups: email address and preferences

• Orders or wholesale inquiries: name, email, phone, organization, shipping info, and notes you provide (payment details are handled by the payment processor, not stored by us)

• UGC and submissions: photos and stories you send or tag with our hashtags

• Usage data: basic analytics such as pages visited, approximate location, and device type

• Cookies: used for basic site functionality and analytics. You can control cookies in your browser settings

• Embedded services: maps, video, or store widgets from third parties may set their own cookies

We do not knowingly collect sensitive personal information.

2) How we use information

• To reply to your messages and fulfill requests

• To send newsletters if you opted in

• To operate and improve the Site and our products

• To feature community artwork with permission or via our hashtag terms

• To manage wholesale, press, and event inquiries

• To comply with legal obligations

3) Legal bases (for visitors in the EEA/UK)

We rely on consent, contract necessity, and legitimate interests (such as running the Site and showcasing community work) where applicable.

4) Sharing information

We share information only with:

• Service providers who help us run the Site, analytics, email, or file storage

• Payment processors and marketplaces when you place an order

• Legal or safety reasons if required by law

• Business transfers if we reorganize or sell part of the business

We do not sell your personal information.

5) Retention

We keep data only as long as needed for the purpose collected, unless a longer period is required by law. You may request deletion at any time.

6) Security

We use reasonable safeguards appropriate to the nature of the information. No method of transmission or storage is 100% secure.

7) Children’s privacy

Our Site and products are designed for general audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us and we will delete it.

If a parent sends a child’s artwork for feature, we require the parent or guardian to be the one sending it and consenting to reposting.

8) Your choices

• Email: unsubscribe links are in every newsletter

• Cookies: adjust your browser settings

• Access, correct, or delete: email taz@welovegvl.com

• Do Not Track: we do not respond to DNT signals at this time

Residents of certain regions (for example, California or the EEA/UK) may have additional rights under local laws. Contact us to exercise those rights and we will respond as required.

9) SMS and texting

If you text us, you consent to receive a reply to your inquiry. Message and data rates may apply. We do not send marketing texts without your explicit opt-in. You can stop at any time by sending “STOP.”

10) International transfers

If you visit from outside the United States, your information may be processed in the United States where data laws may differ from yours.

11) Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” will change when we do. Continued use of the Site means you accept the updated policy.

12) Contact

Privacy questions or requests: taz@welovegvl.com
Location: Greenville, SC, USA